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This website provides general information about Fairyland Aromatics Limited.

This page (together with the documents referred to on it) explains the terms through which you may access our website


Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please do not use our site.

Information about us


Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.


Privacy Policy and Data Security

Fairyland Aromatics is 100% committed to protection of your data. That’s why we welcome the General Data Protection Regulation (also known as the GDPR), which was recently approved and adopted by the European Union (EU). The GDPR is a regulation intended to strengthen and unify data protection for all individuals within the EU. It aims to protect the fundamental right to privacy and the protection of personal data. 


When using our website, your data such as name, address, email and phone number will only be used for fulfilment of your order or occasional mail shots where you have given permission for this.  


We know that you care deeply about your privacy and data security which is why your personal details always have been and always will be treated with respect by us and will not, now or ever, be shared with any third party. The only exception to this is when we share your address with our couriers for the purpose of delivery.


Should you ever wish to be deleted your details from our database or wish to see what data we have on record for you this can be achieved by simply emailing us.


In order to secure your data our website has an SSL certificate which allows our site to use Hyper Text Transfer Protocol Secure (HTTPS), which is the secure type of protocol through which your browser communicates with sites. This ensures that any information you willingly provide us is encrypted. Users of our website should ensure their device is operating on the most up-to-date system to work smoothly with HTTPS.


IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site. For more information about cookies and how to manage them please see



Most orders will be dispatched within 1-2 days. In exceptional circumstances, where there is a prolonged delay, we will keep you informed about the progress of your order.



We offer a 15 day no-quibble refund for all purchases.  Items must be returned in an unused, as new condition. The exception to this is our individually recommended skin care range; if you are unhappy with any purchase from this range you are welcome to return it used or unused within 15 days. In all cases return postage must be paid by the purchaser except where products have been found to be defective. Please contact us by email at or phone 01360 449328 before posting. Include your contact details, which items you will be returning and your reasons for return.


Information on our site

While we take all reasonable care to ensure the accuracy of the information on this site, we make no representation or warranty, express or implied, of its accuracy or completeness. We shall not be held responsible for any direct or indirect losses, damages or liabilities of whatsoever kind arising from the access to, the use of or reliance on this website or any of the information it contains. This does not affect our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law. 

We do not undertake any duty to update or correct information on our site and reserves the right to change, delete or move any material on our site at any time without notice. In addition, the information contained in press releases, annual or interim reports, analyst presentations, and financial information should not be deemed accurate or current except as of the date of issue.


Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.


Jurisdiction and applicable law

The Scottish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Scotland.



We may revise these terms of use at any time by amending this page. You should check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.


Your comments or concerns

If you have any concerns about material which appears on our site, please contact us at



Thank you for visiting our site

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